Despite the issue with this flight, honestly everything was fine. Even as anxious as I was to get home, the delay really wasn't a big deal. What bothered me the most was the flight attendant, Woody. He was rude to the extreme and I find this completely unacceptable. I purchased a ticket to bring my very small, quiet, and sleeping dog on the plane. It was explained to me that she needed to remain in her bag at all times, and was to be under the seat at take off and landing. I followed these directions exactly. I even made sure to get her a bag that tethered her to the inside so there was no way she could get out. After the fasten seatbelt light went off, I put the bag in my lap. I unzipped part of a side flap so I could put my arm in the bag up to my elbow so that she could sleep on my arm. I, myself, fell asleep. Woody actually woke me up to tell me that I wasn't to take the bag from under the seat at all during the flight and I must place her back under the seat. So I had to force her under the seat for approximately 3 hours, even though I was following the rules, she was asleep and making no noise, and had paid for her passage. This Woody individual was pompous and his behavior inexcusable. This was a business trip where I had to be gone for an extended stay, which was why I brought the dog. You can be sure that I will avoid this airline and advise my company (Apple, Inc.) to do the same in future. We would never treat a customer so abominably, and I expect no less from Delta. The late and crowded flight was a result of the weather, and I bore that with no ill will. But Woody made my trip absolutely intolerable. He should be ashamed at behavior like that.
Sincerely,
Tara Speck
- Posted using BlogPress from my iPad
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